At Organica Bodyworks, I understand that unanticipated events occur in everyone's life. Unforeseen events such as flight delays, car problems, traffic considerations and business meetings are just a few reasons why one might consider canceling an appointment. In my commitment to provide a unique and outstanding integrative massage experience to all of my clients and out of consideration for a therapist time, I have adopted the following policies:
Please arrive for your appointment(s) 10 minutes prior to the scheduled starting time. This allows you the time to fill out the appropriate client form, change and prepare for the session. All services offered have a specific time schedule and early arrival allows for a relaxed and unhurried experience. If late arrival is inevitable, your service(s) may be shortened in order to keep on schedule.
A charge of your session's rate at full price will be billed for clients who "no-show" or fail to cancel their appointment within a 48-hour time period. The only exceptions are emergencies, death's, illness and failed transportation on route to the studio.
I do not offer refunds on payments or deposits made to reserve massage, therapeutic services or any type of services outside of the studio. The owner reserves the right to make the final decision on any and all refunds issued. If you have any questions about policies, please contact us at (405) 365-1671 or send an e-mail (email@example.com)
Those scheduling using a Gift Certificate will waive their certificate as VOID if notice of change of appointment is not within 12 hours. All gift certificates expire within 1 year of purchase and are non-refundable. They are of no cash-value.
As a courtesy to our other guests and staff, appointments will be automatically canceled 15 minutes after scheduled start time and charged according to cancellation policy. I regret that late arrivals will not receive extension of scheduled appointments. In special cases, and when our schedule will allow, I may be able to accommodate a partial or full appointment. This will be at our discretion and only with proper, advanced notification of your late arrival.
Thank you for your consideration!